Anti-Epidemic Tips

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Happy staff makes happy customers! Provide a safe and hygienic work environment for employees is always our top priority. All hotel staff wear surgical mask and clean hands regularly during duty now. Check out our tips on proper wearing a surgical mask and using alcohol-based hand rub!

PUBLIC AREA HYGIENE

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Warm reminder: Clean and disinfect frequently touched surfaces e.g. furniture, toilet, bath room and floor to kill virus at least daily by using 1:99 household bleach, wait until dry and then rinse with water.

We strive to safeguard your health by maintaining high hygiene standards. Our housekeeping team works hard to keep hotel public areas clean every day such as increasing cleaning frequency of public places such as lifts and public facilities, placing hand rub facilities on guest room floors and public areas and refill the disinfectant regularly. Be care-free during your stay with us!

HOME HYGIENE

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Be aware of home cleaning to keep you and your family healthy, such as maintaining good indoor ventilation, cleaning the air conditioner filter regularly, and keeping kitchen and bathroom drains filled with water.

 

As a “home away from home” for guests, Royal Hotels Hong Kong is committed to providing guests with a hygienic and comfortable accommodation thus we maintain strict housekeeping procedures. Check out our guest room cleaning measures!

 

 

Our Daily Mission

FRONT OFFICE

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Front Office contributes to the service excellence as our first team greeting guests. We provide extra personal protective equipment every day such as adequate surgical masks and gloves for our teams recently to ensure their safety and protection. Thank you, our Front Office team, for strengthening hygiene measures to welcoming our guest for a comfortable stay.

ENGINEERING

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Caring for our guests and staff is the long-standing belief of Royal Hotels Hong Kong. To fight against Novel Coronavirus Epidemic (official named: CODIV-19), we provide extra personal protective equipment every day such as helmets, goggles, gloves, shoe covers and surgical masks for our Engineering team recently to ensure their safety and protection.

 

Thank you, our Engineering team, for paying great effort to maintain hygienic ventilation and drainage systems, performing daily maintenance and cleaning of systems so that every guest is comfortable with the accommodation.

HOUSEKEEPING

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Caring for our guests and staff is the long-standing belief of Royal Hotels Hong Kong. To fight against Novel Coronavirus Epidemic (official named: CODIV-19), we provide extra personal protective equipment such as disposable protective caps, goggles, gloves and surgical masks for our Housekeeping team every day to ensure their safety and protection.

Thank you, our Housekeeping team, for upholding the cleanliness of guest rooms and public areas to create a safe, hygienic and comfortable stay for guests.

CULINARY

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Caring for our guests and staff is the long-standing belief of Royal Hotels Hong Kong. To fight against Novel Coronavirus Epidemic (official named: CODIV-19), we provide extra personal protective equipment every day such as surgical masks and gloves for our Culinary team recently to ensure their safety and protection.

 

Thank you, our Culinary team, for strictly adhering to food hygiene guidelines to prepare delectable and hygienic dishes for guests’ dining excellence.

STAFF CANTEEN

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Caring for our guests and staff is the long-standing belief of Royal Hotels Hong Kong. To provide a hygienic and safe working environment for our staff, we set up air fresheners at staff canteen and strengthen the hygiene measures such as reminding staff to wash hands before having meals and disinfect the staff canteen more frequently. We strive to fight against COVID-19 together.

BACK OFFICE

BackOffice

Caring for our guests and staff is the long-standing belief of Royal Hotels Hong Kong.  

While the front-line staff provides quality services to guests every day, the back office staff works hard to support the daily operation of our hotel. We devote to maintain a hygienic working environment such as maintaining personal and workplace hygiene. Let’s fight against COVID-19 together.