Guarantee Policy Full payment must be made in advance. Please present the same credit card used to prepay your booking upon check-in for verification purposes.
Cancellation Policy Reservation cannot be cancelled or amended once it is confirmed. Room rates are to be paid in full amount (excluded add-on services) at the time of booking. Payment for add-on services will be settled upon arrival. All payments are non-refundable in the event of cancellation or amendment.
A Smoke-Free Hotel Smoking is strictly prohibited throughout the hotel. Thank you very much for helping us to keep ALVA fresh and clean.
Terms and Conditions Apply - To effectively prevent and control Coronavirus, all hotel guests are required to fill in a health declaration form upon check-in, approach the reception daily for a body temperature check, as well as having body temperature measurement and hand disinfection at the entrances whenever entering the Hotel. - This offer is only applicable to new bookings committed during the above mentioned booking period. - This offer is exclusively for Hong Kong Residents, a valid Hong Kong ID card must be presented upon check-in. - This offer applies to a maximum of two persons per room per night. Extra rates will be charged for additional guests. - The above rate applies to a stay of 14 consecutive room nights in standard room and are inclusive of 10% service charge. Extra rates will be charged for additional room nights. - Limited quota in first come first serve basis. All hotel services and offers are subject to availability and hotel confirmation. - This offer cannot be used in conjunction with other promotion offers and discounts. This offer is subject to change or terminate without prior notice. - ALVA HOTEL BY ROYAL reserves the right of final decision in case of any disputes.