CAREERS
Looking for an exciting new destination on your career journey adventure? If so, come and join us at ALVA.
ALVA HOTEL BY ROYAL is a brand-new hotel located in Shatin, owned and managed by Sun Hung Kai Properties Hotels. We’re currently offering the following job opportunities to high caliber candidates:
| Job Title | Department | Application Deadline | ||
|---|---|---|---|---|
| Front Desk Officer | Front Office | N/A | ||
| Call Centre Agent | Front Office | N/A |
Attractive benefits and excellent career development opportunities are just part of the great experience working with ALVA. Please send your resume with current and expected salary to our Human Capital Department at recruitment@alva.com.hk.
We are an equal opportunity employer. Applicants who do not hear from us within six weeks should consider their applications unsuccessful. All personal data collected will be used for employment purposes within the group hotels only.
Job Responsibilities:
- Perform guest check-in and check-out procedures on all arrivals and departures
- Ensure all billing instructions are accurately input into the computer system and all related documents are collected
- Ensure money exchange procedures are properly handled
- Offer rooming and upselling to guests
Qualifications:
- Holder of HKDSE or equivalent
- Relevant experience in hotel industry is an advantage
- Independent, hardworking, familiar with reception procedure, willing to work on shift duties and overtime
- Good command in English, Mandarin and Cantonese
Job Responsibilities:
- Answer telephone calls in a professional manner
- Provide efficient message, relay job order and paging services for all departments
- Report guest comments or complaints to Duty Manager whenever needed
- Handle timely wake-up call service upon guest request
Qualifications:
- Holder of HKDSE or equivalent
- Relevant experience in hotel industry is an advantage
- Independent, hardworking, willing to work on shift duties and overtime
- Good command in English, Mandarin and Cantonese
